1. Introduction
These Terms and Conditions govern access to and use of the website www.adagioumbro.it and the services offered through it, including accommodation services at Adagio Umbro and reservations for the tennis court.
The website is operated by Xanadu S.R.L., with registered address at Loc. Sustrico 4 (Mustaiole 30), 06049 Spoleto (PG), Italy, which manages and operates the activities under the name Adagio Umbro.
By accessing this website or using any of the services available through it, users acknowledge that they have read, understood, and agreed to be bound by these Terms and Conditions.
If a user does not agree with these Terms and Conditions, they should refrain from using the website and its services.
These Terms and Conditions may be updated or modified from time to time. The updated version will be published on this page and will take effect from the date of publication.
2. Description of Services
The website www.adagioumbro.it provides information about the services offered at Adagio Umbro, a private hospitality property located in Spoleto, Italy.
Through the website, users may:
- obtain information about the accommodation offered at Adagio Umbro;
- request or make reservations for available rooms, subject to availability and confirmation;
- reserve time slots for the use of the tennis court located on the property;
- contact the property for information, booking inquiries, or other service-related requests.
Accommodation services are provided in accordance with the applicable regulations governing hospitality activities in Italy.
The tennis court reservation service allows visitors to book time slots for recreational use of the tennis court available on the property.
All reservations are subject to availability, confirmation by the property, and any specific conditions communicated during the booking process.
The website may also provide information about local attractions, events, and tourism-related content intended to help visitors plan their stay in the region.
3. Reservations and Payments
Reservations for accommodation or for the use of the tennis court may be made through the website www.adagioumbro.it, through the booking systems available on the site, or by contacting the property directly.
All reservations are subject to availability and are considered confirmed only after confirmation has been provided by Adagio Umbro.
Prices displayed on the website are provided for informational purposes and may be subject to change. The applicable price is the one confirmed at the time of booking.
Payments may be made through the available online payment systems, including third-party payment providers such as Stripe or PayPal, or directly at the property using accepted payment methods.
Accepted payment methods may include:
- credit or debit card payments processed through a POS terminal;
- cash payments within the limits permitted by Italian law.
Adagio Umbro does not store full credit card details. Online payment transactions are processed by external payment service providers that operate according to their own security and privacy policies.
In some cases, a prepayment or deposit may be required in order to confirm a reservation.
The property reserves the right to refuse or cancel a reservation in case of technical errors, incorrect pricing, or suspected misuse of the booking system.
4. Cancellation Policy
Cancellation conditions may vary depending on the type of reservation and the rate applied at the time of booking. Any specific cancellation terms will be communicated during the reservation process.
Unless otherwise specified at the time of booking, guests may cancel or modify their reservation by contacting the property directly within the time limits indicated in the booking confirmation.
In the event of cancellation after the permitted cancellation period, or in the case of a no-show (failure to arrive without prior notice), the property reserves the right to retain any deposit or charge the applicable cancellation fee, where permitted by the booking conditions.
Requests for changes to reservations, including changes of dates or services, are subject to availability and may result in price adjustments.
For reservations of the tennis court, cancellation or modification requests should be communicated as early as possible. The property reserves the right to apply cancellation conditions depending on the timing of the request and availability
5. Use of the Property and Tennis Court
Guests and visitors are required to use the property and its facilities respectfully and in accordance with the rules communicated by Adagio Umbro.
Accommodation (B&B)
The accommodation service offered at Adagio Umbro is reserved exclusively for female guests. By making a reservation, guests acknowledge and accept this accommodation policy.
Tennis Court Use
The tennis court located on the property is available only by prior reservation through the booking system or by contacting the property.
The tennis court may be used by visitors aged 14 years and older. Users are required to respect the scheduled booking time and to use the facility responsibly.
The property reserves the right to deny access to the tennis court in case of misuse, failure to respect booking times, or behavior that may compromise the safety or comfort of other users.
Visitors are responsible for any damage caused to the facilities due to improper use.
6. Liability and Disclaimer
Adagio Umbro strives to ensure that the information provided on the website is accurate and up to date. However, the property does not guarantee that all information on the website is always complete, accurate, or free from errors.
The use of the website and the services offered is at the user’s own responsibility.
Adagio Umbro shall not be held liable for:
- temporary interruptions or technical issues affecting the website or booking systems;
- cancellations or service interruptions due to events beyond reasonable control, including weather conditions, technical problems, or force majeure;
- loss, damage, or theft of personal belongings during the use of the property or its facilities, except where required by applicable law.
Users of the tennis court and other facilities must act responsibly and in accordance with the rules communicated by the property. Adagio Umbro cannot be held responsible for injuries or damages resulting from improper or unsafe use of the facilities.
Guests and visitors are responsible for any damage caused to the property, equipment, or facilities due to negligent or improper use.
Adagio Umbro (Xanadu LLC) operates within a private property. Access to certain areas of the property and its facilities is reserved for guests and authorized visitors.
For security reasons, the property is fully fenced and certain external areas may be monitored by video surveillance systems.
These systems are used exclusively for the protection of the property, guests, visitors, and facilities, and to prevent unauthorized access or inappropriate behaviour.
